Privacy Policy
Last updated: January 15, 2025
Who We Are
Angels My Way is a professional home care service provider serving:
- Hamilton
- Oakville
- Mississauga
- Burlington
- Greater Toronto Area (GTA)
Registered Head Office:
35 Main St N Waterdown
Hamilton, ON L8B 1R4
Additional Office:
2010 Winston Park Dr
Oakville, ON L6H 5R7
Our website address is: https://angelsmyway.ca
Contact Information
For privacy-related inquiries:
- Email: [email protected]
- Phone: +1(289)619-4567
- Physical Addresses: Listed above
Information We Collect
We collect and process only necessary information through our website:
Contact Form Information
- Name
- Email address
- Phone number
- Service requirements
- Message content
Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Access times and dates
Note: We do NOT collect or store any health-related information through our website.
How We Use Your Information
We use your information for:
- Responding to service inquiries
- Providing information about our home care services
- Improving our website experience
- Communication regarding your requests
- Legal obligations
Cookie Management
We use our consent management platform. You can modify your preferences at any time through our cookie settings panel.
What is a Cookie?
A cookie is a small piece of data stored on your device when you visit a website. It typically contains information about the website, a unique identifier for your web browser, additional data for the cookie's purpose, and the cookie's lifespan.
Types of Cookies We Use
Strictly Necessary & Essential Cookies (Required)
- Required to ensure core website functionality
- Cannot be disabled as the website won't function properly without them
- Duration: Session to 2 days
- Example: Remember what's in your service inquiry form
Analytics & Performance Cookies (Optional)
- Help us improve our website by collecting usage information
- Enable us to understand how visitors interact with our website
- Duration: Up to 1 year
- Example: Understanding which pages are most popular
Functional & Personalization Cookies (Optional)
- Provide enhanced functionality and personalization
- Remember your preferences and choices
- Duration: Up to 1 year
- Example: Remembering your preferred language
Marketing & Advertising Cookies (Optional)
- Help deliver relevant content
- Track marketing effectiveness
- Duration: Up to 1 year
- Example: Showing you relevant home care services
Unclassified Cookies
- New cookies under review
- Will be categorized appropriately after assessment
Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
- Through our cookie consent manager on the website
- Via your web browser settings
- By contacting us at [email protected]
Please note that disabling certain cookies may limit website functionality. Essential cookies cannot be rejected as they are strictly necessary for basic website operations.
Third-Party Cookies
Some cookies on our website are provided by third-party service providers for analytics or other purposes. These third parties may collect data on our behalf but are limited to using this data only for specific purposes and in compliance with applicable privacy regulations.
Data Sharing and Security
Who We Share Your Data With
- Service providers (website hosting)
- Spam detection services
- Legal authorities (when required by law)
Security Measures
We implement appropriate security measures to protect your information:
- SSL encryption
- Secure data storage
- Regular security updates
- Limited staff access
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Withdraw consent
- Complain to privacy authorities
Data Retention
We retain your information for:
- Contact form submissions: 2 years
- Technical logs: 30 days
- Communication records: 2 years
Changes to This Policy
We may update this policy occasionally. Significant changes will be notified through:
- Website notifications
Additional Information
Comments and Media
- Comment feature is disabled on our website
- If you upload images, avoid those with embedded location data (EXIF GPS)
Third-Party Content
Our website may include embedded content (like videos or images). These behave as if you visited the third-party website directly.
Legal Basis for Processing
We process your data based on:
- Your consent
- Legitimate business interests
- Legal obligations
- Service inquiry fulfillment
Canadian Privacy Law Compliance
We comply with:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Ontario privacy regulations
- Canadian Anti-Spam Legislation (CASL)
This privacy policy is regularly reviewed and updated to ensure compliance with applicable privacy laws and regulations.
